Effective Date: September 30, 2026
1. Introduction and Parties to the Agreement
Welcome to the official e-commerce platform operated by SMART BITS PHONE ACCESSORIES LIMITED, with its registered business address located at Sky Business Centres, 57 Clontarf Road, Dublin 3, D03 A7P0, Ireland (referred to as “we”, “us” or “our” throughout this Terms of Service document). This platform, hosted at www.smartbitsphone.com, offers a curated range of mobile accessories including scratch-proof phone shells, high-speed Type-C charging solutions, multi-device connectivity hubs, and other daily-use tech essentials that we personally test to ensure consistent quality, durability and reliable performance for end users.
This Terms of Service document constitutes a legally binding agreement between our company and any individual (referred to as “you”, the “user” or “customer”) who accesses, browses, creates an account, or completes any transaction on our website. By using our platform, you confirm that you are at least 18 years of age, or have reached the age of majority in your local jurisdiction, or possess valid legal parental or guardian consent to enter into this agreement on your own behalf. Your continued access to any part of this website, submission of an order request, or creation of a registered user account will be deemed as your full, voluntary acknowledgement and acceptance of all the terms, conditions, policies and disclaimers outlined in this document, along with all supplementary official policies including our Privacy Policy, Shipping Policy, and Refund and Returns Policy that are published and regularly updated on our website. All services we provide are operated in full compliance with Irish consumer protection legislation, EU Digital Services Act, General Data Protection Regulation (GDPR), and other applicable regional regulatory frameworks to ensure fair, transparent and secure online trading experiences for all users.
2. User Account Registration and Security Obligations
To unlock full access to features including one-click checkout, order history tracking, personalized product recommendation, saved delivery address management and exclusive loyalty program offers, you may register for a personal user account on our website. You agree to provide accurate, complete, up-to-date personal information during the entire registration and subsequent use of your account, including a valid active email address, correct contact phone number and verifiable delivery details. You are fully responsible for updating your account settings promptly whenever any of your personal information changes, to ensure we can successfully contact you and process your orders without avoidable delays caused by outdated information.
You are solely liable for maintaining the strict confidentiality of your account login credentials, including your username and unique account password. You agree not to share your account access details with any third parties, and you accept full, unrestricted responsibility for all activities, transactions and actions that occur under your user account. You must immediately notify us via our official contact email [email protected] if you detect any unauthorised use of your account, password, or any other form of security breach related to your profile. We will not be held legally liable for any loss, damage or adverse consequences arising from your failure to comply with account security requirements, including losses caused by unauthorised transactions completed under your account before you notify us of a confirmed security breach. We reserve the absolute right to suspend, restrict or permanently terminate any user account at our sole discretion, if we identify fraudulent activity, repeated violation of these Terms of Service, or actions that pose a threat to the normal operation of our platform, the security of other user accounts, or our legitimate business rights.
3. Product Information, Pricing and Order Processing
All product listings published on www.smartbitsphone.com present detailed descriptions, actual product photos, functional parameter specifications and clearly labelled prices for every mobile phone accessory we sell, ranging from our €10 Purple Velvet-Touch Phone Cover to our full lineup of multi-port Type-C hubs, fast charging cables and travel charging kits. We make every reasonable effort to ensure that all product information, display images and pricing content on our website remains 100% accurate at all times, but we cannot guarantee that there will be zero typographical errors, accidental pricing mistakes, or temporary technical inaccuracies in our platform content in all circumstances. If we confirm that the listed price of a product on our website is incorrectly marked far below its actual market value due to a genuine system error or input mistake, we retain the right to contact you to verify the correct pricing information before proceeding to process your order, or cancel the relevant order fully even after your payment has been completed, with a full refund of all paid amount returned to your original payment method within 7 working days without additional penalties, once we notify you of the error promptly.
All listed product prices on our website are denominated in Euros (EUR), and all standard domestic prices include applicable Irish value-added tax (VAT) in compliance with local tax regulations. Shipping fees, import duties for international orders, and other related surcharges will be clearly calculated and displayed separately on the final checkout page before you confirm and submit your payment, so you can view the full total cost of your order before completing the transaction. Once you submit a valid order request and complete the payment process successfully, we will send an automated order confirmation email to your registered email address to acknowledge receipt of your order. This confirmation email only serves as notification that we have received your order request, and does not automatically constitute a formal acceptance of your purchase contract. We reserve the right to verify order details, confirm stock availability, or reject any order for legitimate reasons including suspected fraudulent transactions, insufficient inventory, or delivery service unavailability to your designated address. The formal purchase contract between you and us only comes into full legal effect at the moment we dispatch your ordered products from our warehouse, and send you a formal shipment notification email with the corresponding logistics tracking information.
We strictly adhere to our commitment that every product sold on our platform undergoes pre-launch performance testing by our own team, to eliminate flimsy ports, faded prints, and low-quality workmanship that fails to meet daily durability standards. We only list products that match the exact functional descriptions provided on their dedicated product pages, and we do not engage in misleading marketing practices or deceptive product representation.
4. Acceptable Use of Our Platform
When accessing and using our website services, you agree not to engage in any of the following prohibited activities:
- You shall not use our platform for any illegal, unlawful purpose that violates local, national or international applicable laws and regulatory requirements, including but not limited to intellectual property infringement, fraudulent transactions, or distribution of malicious harmful content.
- You shall not attempt to gain unauthorised access to our website server systems, other registered user accounts, or any restricted private data stored on our platform through hacking, password cracking, malicious code injection, or any other unauthorised means.
- You shall not conduct any automated data collection activities including web scraping, data mining, or bulk information extraction of our website content without our explicit prior written permission, which may place excessive unnecessary load on our server infrastructure, disrupt normal platform operation, or misappropriate our original product content.
- You shall not upload, post, transmit or distribute any defamatory, obscene, threatening, or hateful content through any public interactive section of our website (including comment zones or review areas), that infringes the legitimate rights and reputation of our company, our staff, or other platform users.
- You shall not reproduce, duplicate, copy, resell, or exploit any part of our website platform, product content, service interface or user resource for any commercial use without our explicit separate written authorization.
Any violation of these acceptable use rules will entitle us to take immediate corrective actions including temporary access restriction, permanent account termination, and reporting the relevant illegal activities to competent law enforcement authorities when necessary, to protect the security and legitimate rights of our entire user community.
5. Intellectual Property Rights Statements
All content published on www.smartbitsphone.com, including but not limited to website original design layout, brand logos and trademarks of SMART BITS PHONE ACCESSORIES LIMITED, product original photos, text descriptions, video demonstration content, platform source code, interface design, and all original written content such as the “SMALL GADGETS, BIG DAILY CONVENIENCE” brand slogan, is the exclusive intellectual property of our company, protected by applicable copyright, trademark and other intellectual property laws across the European Union and around the world.
Without our explicit prior written consent, you may not copy, modify, distribute, publicly display, republish, or commercially exploit any of our intellectual property content for any purpose outside your personal, non-commercial reference related to shopping on our platform. You may not use our registered brand name “SMART BITS”, our official trademarks, or any confusingly similar brand identifiers in a way that may cause consumer misidentification, or imply any unauthorized partnership or affiliation between you and our company.
When you submit voluntary user-generated content to our platform, including product reviews, usage feedback, or related photos of our products that you take, you automatically grant us a non-exclusive, royalty-free, perpetual, global license to use, reproduce, modify, and display such content on our website and our corresponding official promotional channels, for the sole purpose of showcasing real user experiences and improving our product and service displays. This arrangement will not affect your legitimate copyright ownership of your original submitted content, and we will never use your personal profile information in such public displays without your separate explicit additional consent.
6. Third-Party Service Links and External Content
Our website may occasionally include hyperlinks leading to third-party external websites or services, such as payment processing partner portals, logistics service provider tracking query pages, or recommended tech accessory review content published on trusted external platforms. We do not exercise any editorial control over the content, privacy policies, or operational practices of these third-party platforms, and we do not assume any legal liability or responsibility for the accuracy, safety, or compliance of any content published on those external websites. The existence of such third-party links on our platform does not constitute our formal endorsement or approval of all content and services provided by those external parties. You acknowledge and agree that any access to third-party website links through our platform will be entirely at your own risk, and you shall be responsible for reviewing and complying with the respective terms of service and privacy policies of those external platforms when you use their services.
7. Disclaimers and Limitation of Liability
Our website and all related product and services provided by us are offered on an “as is” and “as available” basis, without any express or implied warranties that are not clearly stated in this Terms of Service document. We do not guarantee that the access to our website will be completely uninterrupted at all times, or that the platform server system will be 100% free of all technical bugs, malicious virus attacks, or temporary service downtime caused by unforeseen technical failures, scheduled system maintenance work, or force majeure events outside of our reasonable control.
To the maximum extent permitted by applicable law, SMART BITS PHONE ACCESSORIES LIMITED shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from your use of our website services or purchased products, including but not limited to lost business profits, lost work data, business interruption losses, or other indirect economic losses, that are not directly and reasonably foreseeable as the immediate direct consequence of our material breach of these Terms of Service. In no scenario shall our total aggregate maximum legal liability to you for all types of claims arising from the use of our platform exceed the actual total amount you have paid to us for the specific relevant order that gives rise to the corresponding claim.
We explicitly state that we do not exclude or limit any of our legal liability for circumstances that cannot be lawfully restricted under applicable consumer protection regulations, including personal injury caused by our confirmed defective products, fraudulent misrepresentation, or other acts of gross negligence and wilful misconduct.
8. Modifications to Services and Terms Updates
We reserve the right to modify, temporarily suspend, or permanently discontinue any part of our website service or entire platform operation at our sole discretion, at any time, without prior notification to users, for legitimate operational adjustment requirements. We will not be held liable to you or any third party for any modification, temporary suspension, or permanent discontinuation of our website services, except where such actions violate the mandatory provisions of applicable consumer protection law.
We may revise and update the content of this Terms of Service document periodically in line with changes to our business operation needs, product service categories, or updates to relevant legal regulatory requirements. We will notify all registered users of the new revised Terms of Service by posting a prominent notification on our website homepage, and sending the update announcement to your registered email address, at least 14 calendar days before the new revised terms officially take effect. Your continued use of our website and submission of new orders after the effective date of the revised Terms of Service will be regarded as your full acceptance of the updated new terms. If you do not agree to the revised content of the Terms of Service, you have the right to stop using our website services and terminate your user account in accordance with the account termination provisions outlined in this document.
9. Governing Law and Dispute Resolution
This Terms of Service agreement, and all contractual relationships formed between you and us through the use of our platform, shall be governed, interpreted and enforced in strict accordance with the laws of Ireland. Any disputes, controversies or claims arising out of or relating to this agreement, the breach, termination or validity of these terms, or your use of our website products and services, shall first be resolved through friendly good faith negotiation between the two parties.
If the relevant dispute cannot be resolved amicably through negotiation within 30 working days after one party submits the formal dispute notification, either party may submit the dispute to the exclusive jurisdiction of the courts located in Dublin, Ireland. For consumer users who purchase our products for personal non-commercial use, this jurisdiction clause does not affect any mandatory consumer rights protections that you are entitled to enjoy under the mandatory legal provisions of your local country of residence.
10. Contact Information and Supplementary Policy References
If you have any questions, concerns or consultation needs regarding any content outlined in this Terms of Service document, you can contact our customer support team at any time through the following official channels:
- Company Name: SMART BITS PHONE ACCESSORIES LIMITED
- Registered Business Address: Sky Business Centres, 57 Clontarf Road, Dublin 3, D03 A7P0, Ireland
- Official Contact Email: [email protected]
- Customer Service Hotline: +353 1 853 2533
This Terms of Service document forms an integral part of our complete e-commerce service rule system, and it works in conjunction with our separately published Privacy Policy, Shipping Policy and Refund and Returns Policy. If there is any ambiguous inconsistency between the content of this document and the supplementary provisions in these separate official policies, the relevant provisions formulated for the specific corresponding scenario shall take precedence to ensure full compliance with applicable laws and fair protection of both parties’ legitimate rights and interests. If any individual clause of this Terms of Service is deemed invalid, illegal or unenforceable by a competent judicial authority, the remaining valid clauses of this agreement shall remain in full force and effect, and continue to bind both contractual parties.